shipping policy

Last updated: September 21, 2026

Where We Ship

We currently ship within the United States. Available shipping options and their costs are shown at checkout before you pay.

Processing Your Customized Order

Customized items are produced to order, and every order goes through a manual artwork review before printing. Because production time depends on our current queue and on your artwork passing review, we do not quote a fixed production window on this page. You will receive email updates as your order moves from review to production to dispatch, and we will contact you directly if anything about your artwork needs attention first.

If you need an item by a specific date, contact us before ordering and we will tell you honestly whether it is achievable.

Tracking

Once your order ships, we send a shipping confirmation with tracking information by email. Tracking may take a short time to become active with the carrier after dispatch.

Address Accuracy

Please double-check your shipping address at checkout. If you notice an error, contact us immediately — once an order has shipped, an incorrect address is the customer’s responsibility and we cannot guarantee a replacement.

Delays

Carrier delays, severe weather and peak-season volume can affect delivery times. These are outside our control, but if your order appears stuck, contact us and we will help you investigate with the carrier.

Multiple Customized Items

If your order contains several customized items, they are produced together and normally ship together.

Questions

Reach us through our Contact page with your order number.